You already know that first impressions are incredibly important in your social life, so there’s no reason why you shouldn’t be trying to provide the best first impression when it comes to your business. People generally make up their mind about whether or not they want to conduct business with you within the first few seconds of entering your business premises. It is a dog-eat-dog world out there, and potential customers have so many other opportunities with other suppliers.
Today’s the day when you start giving more attention to providing potential customers with a more professional image. It really doesn’t matter what sector you are currently operating in, and if it’s some IT office interior design in Singapore that you need, you need to reach out to the professionals in order to make it happen. Whatever your niche, the impression that you put across will set the whole tone for any future business interactions. Engaging with a professional interior design service provider is the first step, and the following are the top tips that can really impact your business success.
- Be aware of your non-verbal communication – This begins at the reception area and extends further into the business after that. A customer wants to be greeted by an individual who is not only friendly but who isn’t afraid to make eye contact with them. Body language is incredibly important when a potential new client comes through your doors. People in Singapore trust someone who can look them in the eye because it indicates that this is a credible person, and they can rely on their services.
- Be aware of verbal communication – What you do is incredibly important, but what you say is even more so. It’s all about how you say something and how a potential customer interprets it at that moment. Always speak to customers with a calm tone, speak at an even pace, and make sure that you speak clearly. There cannot be any ambiguity when it comes to your first meeting with a client. Pay attention to how the client speaks, and try to mirror their communication style.
- Always dress to impress – What you wear and what your staff members wear is a great indicator of your professionalism and how you’re going to treat any prospective client. People in Singapore pay a great deal of attention to the clothes that you wear, how you carry yourself and how you groom yourself also. If it is your intention to greet new clients every single time, you need to invest in a quality, tailored suit that fits you properly. Smart casual isn’t good enough, so wear a suit, shirt and tie.
From the moment that the client walks through the door, they have to be suitably impressed. Any money that you spend on providing people with the right first impression is money very well spent. It will dictate whether or not this individual wants to do business with you, or not.
